S P E C I A L     S E R V I C E S     F O R     U N I Q U E     N E E D S

The business relationship between a patient and a healthcare provider are unlike any other in the accounts receivable management industry. For this reason it is important to choose a collection and billing company with years of experience catering to the specific needs of the healthcare industry. When FMA opened its doors for business in 1983, our first clients were doctors and dentists. We added our first hospitals in 1985 and have continued our commitment to the healthcare industry ever since.

Because of this commitment to healthcare, FMA Alliance, Ltd. completed ACA International's certification program and became a Professional Practices Management System (PPMS) certified agency. ACA’s PPMS is comparable to the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accreditation for the hospital industry. Using an agency holding this elite certification is your guarantee that you are working with an agency that has gone the extra mile to ensure quality service to both client and patient.

T H E     H U M A N     T O U C H

FMA believes education and compliance are essential to ensure successful collection professionals. In all aspects of our training, being a strong negotiator and having professional ethics are highly emphasized. While committed to maximizing recovery on medical patient accounts, we recognize that the medical expenses incurred by the patients and their families may be unexpected and possibly overwhelming. We understand the sensitivity of certain situations, including the process of collecting from patients afflicted with critical or terminal illnesses. Therefore, handling the accounts with a higher degree of sensitivity is the focus of FMA throughout the recovery process. This is our assurance to our clients of our intent to preserve the integrity of their excellent reputation in the healthcare community.