Terms and Conditions
This communication is from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.
General
This service is being offered by FMA Alliance, Ltd. Please read the following terms and conditions of use carefully. By using this service, or permitting any other person or other entity to use this service on your behalf, you acknowledge that you have read these terms and conditions and that you accept and will be bound by the terms thereof, as they may be modified by us from time to time, as posted on this web site. When such a modification is made, we will post a revised version of the terms and conditions on this web site. Changes will be effective when they are posted. We are not required to provide you with notification that any such change has been made. It is your responsibility to review these terms and conditions from time to time to be aware of any such change. Your continued use of the service will indicate your agreement to any such change. We reserve the right to add to, remove, change or terminate access to any of the content or functions of the service without giving specific notice to you. If you do not agree to the terms and conditions, you may not use this service. Access to this service is restricted to authorized users who have accepted these terms and conditions. Access or attempted access by unauthorized individuals may be subject to prosecution. Any use of the service is at the sole risk of the user.
Throughout this Terms and Conditions, the words “we,” “us,” and “our” mean FMA Alliance, Ltd. The words “you,” “your,” and “yours” mean all persons responsible for complying with this Terms and Conditions, including the person who is utilizing or permitting any other person to utilize this service.
Communications to Consumers
By accepting these terms and conditions you agree and expressly consent to being contacted by FMA through telephone calls, emails, and text messages to any authorized wireless telephone number or email address.
By providing us with your mobile number and opting-in, you give FMA permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.
• Number of messages will vary by account.
• By providing us with your mobile number and opting-in, you agree you have ownership rights or permission to use the number given to us.
• Message and data rates may apply.
• To opt-out of receiving text messages, text STOP to any text message we send you. An opt-out confirmation message will be sent back to you. Please note that a reply of STOP only discontinues communication via text message and does not stop FMA from contacting you through other mediums (such as telephone calls, emails, or physical letters). If you want FMA to stop contacting you through all mediums, you can request that FMA cease and desist all communications by doing the following:
call: 1 (800) 955-5598
email: CustomerService@FMAAlliance.com or
write to: FMA Alliance, Ltd.
12339 Cutten Road
Houston, Texas 77066
USA
• To request support, text HELP to any text message we send to you, or you can email us at CustomerService@FMAAlliance.com.
• If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages.
• Wireless carriers are not liable for undelivered or delayed messages.
• To unsubscribe from receiving emails, click the UNSUBSCRIBE link on any email we send you. Please note that clicking on the UNSUBSCRIBE link only discontinues communication via email and does not stop FMA from contacting you through other mediums (such as telephone calls, text messages, or physical letters). If you want FMA to stop contacting you through all mediums, you can request that FMA cease and desist all communications by doing the following:
call: 1 (800) 955-5598
email: CustomerService@FMAAlliance.com or
write to: FMA Alliance, Ltd.
12339 Cutten Road
Houston, Texas 77066
USA
Telephone Monitoring and Recording
We may listen to and record your telephone calls with us. By accepting these terms and conditions you agree that we monitor and record telephone conversations whether you or we initiate the telephone call.
Errors and Unauthorized Transactions
Tell us immediately if you believe that an unauthorized transaction has been or may be conducted to or from one of your accounts without your permission. Telephoning is the best way to minimize possible losses. You can:
call: 1 (800) 955-5598
TTY: 711 or
write to: FMA Alliance, Ltd.
12339 Cutten Road
Houston, Texas 77066
USA